If you have received the wrong item, please e-mail us your order ID number, scent/size of the product(s) received, and a brief reason for filing a claim.
Be sure to attach the following requested photos:
- Outer packaging
- Packing slip
- Product(s): Top, Bottom, Front
All information can be submitted to firstname.lastname@example.org for review. We accept attachment files in .jpg, .png, or .pdf formatting only. Once we've received this information, a Customer Experience Representative will be in touch with you with further instructions and/or details!