Used products cannot be exchanged or returned under any circumstances. Any products that return to us in a used condition may be denied a refund or resolution of any kind.
If you have not yet used the product and it remains sealed, unused, and in a re-sellable condition, you're more than welcome to ship the product(s) back to us within 90 days from the purchase date in exchange for a refund less shipping back to the original form of payment and a new order can be submitted any time! Products can be returned to the following mailing address:
P.O. Box 8965
Brea, CA 92822
Note: Please attach the order ID number associated to the order.
If a free product, which was redeemed as part of a promotional offer, returns to us, a product voucher will be issued in place of a physical refund.